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Own a business in Ontario? Make sure you're covered!
Whether you’re running a home-based business or managing a large company, business insurance is essential. The right coverage helps ensure you’re protected if something unexpected happens, like a fire, theft, customer injury, or equipment failure.
Ontario is home to more than 16 million people and represents the largest economy in Canada. Its central location and access to major transportation routes and waterways make it a hub for industries like manufacturing, food and beverage, and automotive production. Over 400,000 small businesses are registered in Ontario, making it one of the most active provinces for entrepreneurs.
Surex partners with top insurers across Canada to give business owners a real choice in price, coverage, and provider. You’ll also be matched with a dedicated insurance advisor, who will guide you through the process and answer your questions along the way.
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Business insurance in Ontario – FAQs
There are several types of business insurance available in Ontario, and the right combination depends on the size, industry, and structure of your business. Here are some of the most common types:
- General liability insurance: Covers situations where someone is injured or their property is damaged because of your business activities. It also helps with legal costs if someone decides to take action against you.
- Professional liability insurance: Also known as errors and omissions (E&O) insurance, this protects you if a client claims your advice, service, or work caused them harm. It’s especially important for service providers, consultants, and freelancers.
- Commercial property insurance: Helps pay for repairs or replacement if your business space or its contents are damaged due to fire, theft, vandalism, or other covered events.
- Business interruption insurance: If something unexpected forces your business to close temporarily, business interruption insurance can help cover lost income and keep your operations afloat until you can reopen safely.
- Commercial auto insurance: If you use a vehicle for work, commercial auto coverage protects you in case of an accident or damage while using that vehicle for business purposes. Personal auto insurance does not usually cover business use.
- Workers’ compensation insurance: If an employee is injured on the job, this coverage helps with medical expenses and lost wages. In Ontario, many employers are required to register with the Workplace Safety and Insurance Board (WSIB).
Other optional types of coverage include cyber insurance, product liability, and directors and officers insurance. A Surex advisor can help you decide which types are right for your business based on your industry, size, and day-to-day operations.
Business insurance is not legally required for all businesses in Ontario, but certain types of coverage may be mandatory depending on your industry, operations, or contractual obligations. For example:
- Workers' compensation coverage through the Workplace Safety and Insurance Board (WSIB) is mandatory for many types of businesses with employees.
- If your business owns and operates vehicles, commercial auto insurance is legally required in Canada.
- Some professions, such as lawyers or healthcare providers, may be required by law, clients, or regulators to carry errors and omissions (E&O) insurance.
Although business insurance isn’t mandatory in Ontario, it’s highly recommended. It can help protect your operations, assets, and reputation from unexpected risks like property damage, lawsuits, theft, or data breaches. Without coverage, a single incident could lead to significant financial loss.
Insuring a home-based business in Ontario typically requires a specific add-on to, or separate policy from, your existing home insurance. Standard home insurance typically doesn’t cover business-related activities, equipment, or liability, which can leave you exposed if something goes wrong. Depending on the size and scope of your business, you may need:
- A home-based business endorsement added to your home insurance for basic protection
- A standalone commercial insurance policy for broader coverage
- Specialized coverage, such as cyber liability if you handle sensitive data or errors and omissions if your business provides services or advice
Every home-based business is different, which is why it helps to chat with a licensed insurance advisor. They can walk you through your options and help you find coverage that best fits your situation.
Getting affordable business insurance in Ontario starts with understanding what coverage you actually need. Every business is unique, so you want to avoid overpaying for coverage you won’t use or underinsuring yourself in important areas.
Here are a few tips to help you find the right coverage at a price that fits your budget:
- Work with a licensed insurance advisor. They can help you compare quotes from multiple providers and explain which coverages are essential for your business and which ones are optional.
- Bundle policies when possible. If you need multiple types of coverage, bundling can often reduce your overall premium.
- Consider raising your deductible. If you’re comfortable covering a bit more out of pocket in the event of a claim, increasing your deductible can help lower your monthly or annual premium.
The most affordable policy is one that balances cost with the right level of protection.
A Surex advisor can help you find that sweet spot.
Both general liability and professional liability insurance protect your business from lawsuits, but they cover different types of risks:
- General liability insurance covers claims related to physical incidents, such as if someone is injured at your business or their property is damaged because of your operations. This coverage is useful for businesses that have a physical location or interact with the public.
- Professional liability insurance (also called errors and omissions insurance) covers claims related to mistakes, missed deadlines, or advice that causes financial loss. This type of coverage is especially important for service-based businesses, consultants, and freelancers.
Depending on how your business operates, it may make sense to have both types of coverage. General liability can protect against physical risks, while professional liability covers service-related issues or client disputes.
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Recent customer reviews
Find out why Canadians trust Surex for their insurance needs.
Surex and I have been doing business for a few years now. They answer my calls and if necessary. Very polite and knowledgeable. My paperwork always arrive in prior to renewal and is accurate. They have very good rates.
Ashley Bushfield at Surex is pure magic. She's a miracle worker — I don't know how she does it, but she gets things done.
From day one she was on top of everything. Quick replies over text, always knew exactly what was going on with my file, and got things sorted fast. I never had to chase her for anything, which meant everything to me when I was stressed out.
She's so easy to reach. Text her and she gets right back to you, no phone tag, no waiting on hold. Things are just so easy with Ashley. She went out of her way to deal with problems that weren't even hers — fought to fix messes she didn't create, just because she cared about getting it right for me.
She's an example of what real customer service is supposed to be. It's rare to find someone who actually cares like this. Surex is lucky to have her — I hope her managers know what they've got.
If you want a broker who'll look after you, ask for Ashley. I can't recommend her enough — she's the best.
Patti was an absolute pleasure to work with! My husband and I were getting ready to put an offer on our new home and needed to secure insurance before we could comfortably move forward. We quickly learned just how fast things move in the real estate world, especially while juggling two kids and busy work schedules!
Patti walked us through everything step by step and even gave us the gentle nudges we needed to stay on top of forms and deadlines. She was incredibly patient, kind, professional, and had such a great sense of humour throughout the entire process.
In such an AI-driven world, it felt especially meaningful to have a genuine human connection while navigating such a big milestone for our family. Patti truly is the epitome of professionalism and such a positive representation of your company.
Thank you so much, Patti, for making the insurance side of purchasing our new home feel easy and personal. We genuinely appreciate you!
My experience from start to finish was wonderful. Ashley who helped me was transparent and clear about coverage, premiums and more. I’m glad someone has recommended Surex and Ashley to help me.
Right from the start I have had a very pleasant experience with Surex. In particular dealing with Miguel Pavon, who went the extra mile to ensure I was well taken care of and all my concerns were resolved. Miguel is efficient and kind. He was timely in the process of securing both my home and auto insurance. I highly recommend him snd hope he is appreciated as one of your team members.
Thanks
Susan Korpela