Travelers Canada

Travelers and the Definity acquisition 

On Jan. 2, 2026, Definity Financial Corporation (the parent company of Economical Insurance) officially completed its acquisition of Travelers Canada. Travelers’ personal insurance (home and auto) and most of its commercial insurance operations in Canada are now owned and managed by Definity.  

Travelers Canada will continue to operate its leading surety and new home warranty business. 

What this means for customers 

For customers, there are no immediate changes to the day-to-day insurance experience. Your current policy will remain in place with the same terms, conditions, and coverage limits, and your premium payments, billing and policy documents will continue as normal. While Definity will gradually manage more behind-the-scenes operations over time, for now it’s business as usual. 

For claims, renewals, endorsements, or any policy questions, please continue to reach out to your Surex Advisor who can guide you through the process. 

For more detailed information please visit: https://www.economical.com/en/contact-us/travelers  

Travelers Insurance Company

Definity Insurance is the new home for Travelers Canada’s personal, business, and specialty insurance customers. While the ownership has changed, customers shouldn’t expect disruptions — your coverage and documents remain unchanged. 

Whether you need a basic auto insurance policy or a top-of-the-line home insurance policy, you can rely on the experienced team at Travelers Insurance. The team at Travelers Insurance is committed to your safety by providing quality coverages, claim services and risk control resources to policyholders across the country.

Travelers Insurance is one of the most respected insurance providers in Canada and has over 100 years of hands-on experience. Travelers Insurance's expertise and wide range of insurance products make them one of the top choices for policyholders and businesses in Canada.

What separates Travelers Insurance from other insurance companies in Canada?

Travelers Insurance isn't just a good company; they're one of the top-rated providers in the country! Here are a few of the reasons why Travelers Insurance is among the top-rated insurers in Canada:

A unique history

The Travelers Insurance Company has deep roots in the North American insurance industry. As the name implies, Travelers Insurance started as a small travel insurance company in Canada (primarily for railroad travellers). Since its introduction to the industry, Travelers Insurance has expanded from a basic travel insurance provider into one of the largest insurers in the nation.

The Travelers Indemnity Company

For those that don't know, the Travelers Insurance Company of Canada is a part of the Travelers Indemnity Company in Canada. The Travelers Indemnity Company also includes The Dominion of Canada General Insurance Company and the St. Paul Fire and Marine Insurance Company (Canada Branch). 

The company operates through several underwriting entities, including St. Paul Fire and Marine and The Dominion of Canada, and is supported by a broad network of employees and agents.  

Recently, Travelers sold its Canadian personal and most commercial insurance operations to Definity Financial, though it continues to operate as Travelers Canada through entities including St. Paul Fire and Marine. 

Here's a quick look at the Travelers companies:

The Dominion of Canada General Insurance Company: The Dominion of Canada General Insurance Company ( also referred to as the Dominion) was started in 1887 in offices across Canada, including the head office in Toronto, Ontario. The Dominion of Canada General Insurance Company was acquired by the Travelers Insurance Companies.

St. Paul Fire and Marine Insurance Company (Canada Branch): The St. Paul Fire and Marine Insurance Company (Canada Branch) was started in 1928 in Canada. In 2009, the St. Paul Fire and Marine Insurance Company merged their casualty and surety operations with the Travelers Guarantee Company of Canada, leading to the creation of Travelers Canada.

Canada-wide support for policyholders and businesses

Whether you live out west in beautiful British Columbia or a small city in the Maritimes, you know you'll get the support you need from the team at Travelers Insurance. Providing Canadians with reliable insurance has been one of Travelers Canada's top priorities for over 100 years! Contact one of our Surex insurance advisors (our term for brokers) if you'd like to join in on the savings!

**With Definity’s acquisition of Travelers Canada now complete, customers can feel confident that their current coverage stays in place. Your policy, payments, and renewals will continue as normal. 

Canada's underwriting, claim and risk control specialists

One of the primary things that sets Travelers Canada apart from other companies in the Canadian insurance industry is their expertise in underwriting, claims services and risk control. Traveler's specialists work incredibly hard to analyze data and measure results, all in hopes of bringing Canadians like you, the best insurance possible. So if you're looking for a claim professional, look no further than Travelers Insurance.

Offers insurance for a variety of vehicles

Are you the type of driver that likes to stand out from the crowd? Then you may have a unique car or two in your collection. Thankfully, Travelers Canada offers a variety of auto insurance products for a variety of vehicles, including:

• Passenger vehicles (cars, trucks, etc.)
• Motorcycles
• Motorhomes (recreational use only)
• Recreational vehicles (snowmobiles, ATV, personal-use utility, etc.)
• Classic cars (15 years old or more)
• Antique show cars (30 years old in Alberta and 25 years old throughout the rest of Canada)

Speak with your Surex insurance advisor to get a car insurance quote from Travelers Insurance.

Reliable insurance for Canadian businesses

Travelers Canada may be known for their personal insurance, but they also offer a wide range of business insurance-related products as well.

No matter how big or small your business may be, there's no denying that a quality business insurance policy will help you stay protected and give you confidence. Travelers Canada can help you find exactly what you need for your business, regardless of its size or the industry.

**Following Definity’s acquisition of Travelers Canada, Definity now owns Travelers’ personal insurance lines (such as auto and home) and most commercial insurance in Canada. In the short term, policyholders will see no changes to their coverage or service. 

Types of coverages that Travelers Insurance offers in Canada

Are you thinking about teaming up with the experts at Travelers Insurance? Here's a list of the types of insurance that they have to offer:

Car insurance from Travelers Canada

Travelers Insurance offers the following types of car insurance in Canada:

Third-party liability (bodily injury and property damage)

Auto accident benefits

Uninsured automobile coverage

Collision coverage

Comprehensive coverage

Loss of use coverage

Direct compensation for property damage

Home insurance from Travelers Canada

Travelers Insurance also offers the following types of home insurance in Canada:

Liability coverage

Additional living expenses

Personal property

Dwelling and other structures

Sewer back-up and surface water coverage

earthquake coverage (with territorial limits)

Flood, ground water and buried utility line coverage

Home business coverage

You can also speak to your Surex insurance advisor if you'd like to learn about Travelers' condo, tenant and landlord insurance options.

**As a reminder, Travelers Canada’s personal insurance (including home and auto) and most commercial insurance operations in Canada are now owned by Definity. There are no immediate changes to policy terms, billing, or renewals.  

Misc. insurance from Travelers Canada

Travelers Insurance is best known for its home and auto insurance coverages, but they also offer a handful of miscellaneous types of insurance, including the following:

Boat insurance

Group insurance

Vacation trailer insurance

Insurance coverage for jewellery and high-value items

Personal umbrella liability insurance

Business insurance from Travelers Canada

You can have confidence in the team at Travelers Insurance if you need one of the following types of insurance for your business:

Business and professional services insurance

Construction and contractors insurance

Oil and gas insurance

Commercial real estate insurance

Wholesale and distribution insurance

Retail insurance

Manufacturing insurance

Hospitality insurance

Ocean marine insurance

Technology insurance

Quick recap: Travelers Canada’s insurance business is now part of Definity, while Travelers Canada will continue to operate its leading surety and new home warranty business.  

Don’t worry, nothing changes overnight, and your current policy continues as usual. Customers can expect their policies, premiums, and renewal timelines to stay the same for now. Contact your Surex advisor with any concerns or questions.