Customer service is excellent, I can't say more than that for now coz am new with the company but Customer relations am pleased
We recently moved and needed insurance on our new house. We used Surex for our old house but I thought I’d shop around before I called Surex. What a waste of time! Jason Peterson was able to get…
Oscar was quick and efficient friendly and very informative. Was very pleased with how knowledgeable he was, everything was done online. I'm very happy with my new advisor.
I talked to Ashlie, and she was very helpful in explaining the Insurance coverages. She was quick, and in less than an hour I got my pink slip via email. That was a great experience.
The best service I have had in years! Absolutely top notch insurance broker.
Quick and continued service
Michael is very knowledgeable and helpful
Ian Feng was very helpful and fast and customer service was fantastic! Will recommend
Greg Lambert was very helpful!
Was easy Broker was great
Gregory Lambert he took the time to explain everything on my contract.
Excellent & I was happy with Surex
I received exceptional customer service from one of your agents. They went above and beyond to get me auto insurance quote. Thanks for such a great experience!
So easy to switch over insurance brands. They offer the best deals you can find.
The insurance met my needs for a great price. The advisor answered all of my questions within a reasonable amount of time and was very helpful. I hope to remain with this company for years to come…
Surex were very responsive and spent the time required to explain all options and find the right deal for me and my family.
Quick and friendly service by Harshad Pawar Cater to ur needs.
I have no complaints. My advisor, Patrick was super helpful and responsive.
Fast efficient service,reliable knowledgeable personnel.Switching auto and car insurance was done immediately and efficiently.
Patti Gustafson really amazing. She went go and beyond my expectations. Very knowledgeable, friendly, and pleasant to deal with. She completed the task without delay. I’m with surex for almost 6…
Natasha is just simply the best
Best insurance out there
Ian Feng has always been easy to deal with, Fast with quotes and paperwork And works hard to make sure you are satisfied Thank you Ian
Staff qwas cautious and exhibited excellent customer service
Natasha Livingstone gave me excellent service today, she was super friendly, easy to talk to. She went above and beyond to make the process of getting car insurance very simple and very fast.
Jeremy Prince was extremely helpful and attentive to my needs. He was very quick to respond and made the whole experience easier and painless.
It was quick and easy to aign in up for insurance
Get the best deal from agent Stefanie. Thank you Stefanie.
I recently had the pleasure of working with Natasha Livingstone at Surex for my car insurance needs, and I couldn't be happier with the service I received. She was professional, courteous,…
I was presented with a few quotes, picked one. Moved ahead with it. Got asked for an inspection report. Got that done and then we’re told they were getting audited and I had to go with a different…
It's over six weeks now I reached out to you guys and it took sometime to get things started and my agent was very helpful and patient with me and found me the best rates and I am very…
Natasha did a really excellent job helping me with my car insurance. Very friendly and very professional.
Very good service easy to understand reasonable price for the insurance
Greg was very accommodating and helpful. Got my car insurance in an hour!
Jay was FANTASTIC, he made my experience in getting insurance a lot easier. He is professional and compassionate with the needs surrounding my insurance.
It was overall a good experience. I’m happy with my quote.
Good agent to deal with
Natasha Livingstone was a great help! She was patient and answered my concerns. I’m also glad that she could find me a good rate! I really enjoyed her service and happy she’s my broker! Well done…
Cheaper prices Still waiting for my paper copies for my car insurance.
Great service and very cooperative people.
Natasha Livingstone provided exceptional customer service to me. Finding insurance can be stressful and not straightforward but she made it the opposite! She was patient when I forgot…
super great to deal with!
I recently had the pleasure of working with Amanda Doering at Surex for my car insurance needs, and I couldn't be happier with the service I received. She was professional, courteous, and…
Excellent client service!
Received great service!
Matt has always been really helpful and knows the job really well… Awesome Matt. Thanks much
Melissa was very helpful, patient, and constantly coordinated with me for the best insurance rate. Thank you for your business, Melissa and Surex in general! We're grateful, as always!!
Amanda D. Was super helpful! This is my first time owning a car and getting insurance and she was so patient, and kind with me. Didn’t have much direction on how the whole process went and she did…
My broker was great. Very patient and personable and took the time to answer all my questions, found me a good rate, and even worked on the weekend to ensure I was insured asap
Chris Baines was fantastic to work with. He was able to get me a great deal on insurance for my car and my house and it was fast. 10/10 would recommend.
All my expectations were met.
overall experience when purchasing an insurance was fantastic, Broker was on point with ever details.
Tyler Amodeo was a fantastic help in getting me insured. Was willing and persistent in finding the best rate for me. At a very reasonable time as well. Thank you Tyler!!
Working with Natasha is great! She's so friendly, helpful and quick to respond. Feels good to have her in our corner.
The interaction with the team member coach and the prompt response to meet my need was the top of the matter.
Angela Meehan In addition to being extremely helpful, the Licensed Insurance Advisor went above and beyond. She explained everything to me and gave great advice, and the communication was…
Crystal gave me a great service
The agent that was helping me was great, found me the lowest rate possible, and very thorough about everything
Oscar is a great guy and he answered all my questions when i gave him all my information he gave me a lower price to my car. When i talked to him on the phone he was helpful and honest and…
Dealt with Ryan hall. Got me what I needed and very quickly! Great experience and appreciate the work he did to get my insurance. Thank you Ryan Hall
Fast and easy
Surex is always pretty awesome at handling things and good about getting policies and getting back to me and making changes. They did very well people on the phone or always friendly and emails…
Ian was very helpful and understanding, took his tome shopping for the best rates that gave us the coverage we needed, and even stayed working past hours to get us insured the same day. I shopped…
Patrick Han was great to deal with! He was there when needed and answered all of our questions.
Michael Clarke has been my insurance provider for many years now with a couple different companies. But since joining the SUREX team, my rates have gone down, coverage has been on point, and the…
Jason was very professional and pleasant. There was something on my policy contract that I didn't want there. Jason wasn't sure how to remove it, but stuck with me through it and got the…
I finally got my insurance and I would like to thank Courtney for your patience and quick response and most especially for helping me get a better car and home insurance. I also appreciate all the…
Nayeon, Kim has been an amazing broker! Super helpful and kind! Whenever I need something or I have a question she's quick to respond! She's made the process the best from start to…
Superb service, prompt action, and efficient
Had a hard time finding insurance for our 19 year old son who has an accident and a ticket. Quotes were as high as $15,000. But we found Surex on the lowest rates.ca website and now he’s paying…
John is great to deal with I had coverage within a couple hours of my initial email. I tell everyone that they should be using surex for user convenience and pricing.
Hehehe great expirience with natasha i might get again next year after
Very pleasant, knowledgable
It was very smooth. No hiccups, friendly service, and zero complications.
Good customer care and understable product
Was able to get proof of insurance the same day, which was my goal. It was appreciated. Good rates too.
Andrea King was a pleasure to work with! Made our experience so easy and enjoyable! She literally cut our insurance with the same coverage in half!! Andrea is the best associate i’ve ever worked…
Happy to have surex insurance.I got better deal and better service.Thank you Yelda for your patience and help.I couldn’t get better deal without you ✌️
We are very happy and satisfied with how Amelia handled our auto insurance situation. We give her an A++ rating in her professionalism, knowledge and detail in getting us a policy that covers our…
Asked for home insurance it was badly handled after the broker give the info to the lawyer still after 3weeks no policy .when I asked they said it takes time.seriously
A great broker who helped me every step of the way!
Krystah Barr was extremely helpful and worked into the evening to ensure I had what I needed for my insurance coverage.
This company is excellent.
After to speaking to several ins. Reps and another Broker I was very happy to speak with Jessica at Surex. She was interested in my sense of struggle, kind and patient as well as knowledgeable and…
I want to express my heartfelt gratitude to Jessica for making the entire process exceptionally smooth and enjoyable for me. Jessica possesses an incredible ability to truly listen, understand…
Perfect, great service
The Customer Service was a pleasant experience.
The agent I spoke with was amazing and helped me out with my insurance she rocks
Jenna is one of the best agents i have ever talked with she replied on time and get the things done as fast as possible Cheers to her
Excellent and prompt service. It was a pleasure to deal with Jessica. She was very helpful with some glitches I had in finding insurance and went out of her way to find me the best rate. Great…