At Surex, we want to help you with all of your insurance needs. Whether you have questions about your policy, need to make a change, or are looking for expert advice, we’re here. Our team of experienced insurance professionals is available by email or phone, whichever method of communication you prefer.
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Frequently asked questions about payments
For general inquiries, please allow 24–48 hours for a response. If you need to file a claim, our team is ready to guide you through the process and make it as simple and stress-free as possible. You can also find direct contact details below for your insurance carrier to connect with them quickly when needed.
For quick answers, visit our FAQs section, where we’ve addressed many of the most common insurance questions. Whatever your needs, the Surex team is dedicated to providing timely, knowledgeable, and professional support.
We value your time and are dedicated to ensuring that your inquiries are handled efficiently and with the highest level of service.
Insurance Carriers
Need to reach out to your insurance carrier? Find all insurance carrier details here.
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FAQ
Need some information? We have a bunch of frequently asked questions answered for you here.
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Our Sales Team
Our dedicated teams across Canada are here to support you with all your insurance needs. Whether you require policy support, coverage updates, or general information, our staff is committed to providing prompt and professional service.
Please allow 24 – 48 hours for a response to inquiries sent to our general email address. If your message is directed to your personal insurance advisor, they will respond within 24 hours of receiving your email — unless otherwise noted during out-of-office hours, statutory holidays or on weekends.
Your business and time are important to us, and we're committed to providing a timely, professional service to ensure you get the assistance you need as quickly as possible.
