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Get in touch

At Surex, we want to help you with all of your insurance needs. Whether you have questions about your policy, need to make a change, or are looking for expert advice, we’re here. Our team of experienced insurance professionals is available by email or phone, whichever method of communication you prefer.  

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Frequently asked questions about payments

For general inquiries, please allow 24–48 hours for a response. If you need to file a claim, our team is ready to guide you through the process and make it as simple and stress-free as possible. You can also find direct contact details below for your insurance carrier to connect with them quickly when needed. 

For quick answers, visit our FAQs section, where we’ve addressed many of the most common insurance questions. Whatever your needs, the Surex team is dedicated to providing timely, knowledgeable, and professional support. 

We value your time and are dedicated to ensuring that your inquiries are handled efficiently and with the highest level of service. 

General Inquiries

Have a question or want to send us a message?
Email Us

Hours of Operation

Monday - Friday 9am - 5pm in both Ontario and Alberta.
1-855-242-6612

Find an Advisor

Get a dedicated advisor to help you every step of the way.
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File a Claim

Need to file an insurance claim?
We're here to make things easy.
More Info

Insurance Carriers

Need to reach out to your insurance carrier? Find all insurance carrier details here.
View Partners

FAQ

Need some information? We have a bunch of frequently asked questions answered for you here.
Read FAQs

Our Sales Team

West Advisor Team

West Map
1-855-295-3674

Ontario Advisor Team

East Map
1-855-423-1302

Atlantic Advisor Team

East Map
1-855-778-6861
Start an insurance quote now