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I've always had service handled in a good time frame. Changes for any vehicle paperwork has been done immediately.
I've never had a claim, so I can't comment on any handling in that nature.

Jessica has been nothing short of phenomenal throughout our insurance journey. As a long-time client for my auto insurance, I always appreciated her responsiveness and expertise — but when we became first-time homebuyers, she truly went above and beyond. Not only did she secure us an exceptional rate on our new home insurance, but she also managed to lower our existing auto insurance, saving us money at a time when every dollar counted. Her knowledge, attention to detail, and proactive approach made the entire process seamless and stress-free. What really sets Jessica apart is her unwavering dedication, especially during tough times. When we tragically lost a home, she handled everything with compassion, professionalism, and speed — guiding us through the claims process with care and clarity. And when we were ready to start fresh with a new home, she didn’t miss a beat. She started from scratch, made sure we were fully covered, and continued to support us every step of the way. Jessica isn’t just an insurance broker — she’s a trusted advisor, a fierce advocate, and a true partner in protecting your life and your future. I can’t recommend her highly enough. If you want someone who genuinely cares, acts with integrity, and delivers outstanding results, look no further. Thank you, Jessica — we’re so grateful to have you on our side!

I had great experience with Surex agent when I needed to change my insurance policy quickly to accomodate my needs.
They were able to act fast as I requested and I appreciate it very much.
Great job!

Nick is a great agent and is extremely knowledgeable and helpful for me as a first time home insurance buyer. He made the entire process of getting set up and going through my first few payments smooth and efficient. Any time I had any questions he responded to my text/call within 24 hrs!

We always get a prompt response from Jason or one of his teammates. Our needs get resolved quickly and efficiently.we are very please with the service we get from Surex.