The Faces of Surex

This is a new series we are doing, as we are always talking about our amazing team, so we thought it would be nice to meet all the faces of Surex! There are many different roles and responsibilities within our company that help us do what we do. From our front-line Advisors to our support staff, to billing, IT, HR, Marketing,  Tech, Audit, and the list goes on, together we make sure that our company runs smoothly, and provides our customers, partners and staff with a great experience. One thing's for sure, we're all in this together.

Name: Kim Neilly

Title: Director of Process Development 

The Director of Process Development oversees the efforts to optimize process and development of manufacturing processes. 

 

How would you describe your job to your grandma?

I make sure the company is doing things in the most efficient manner possible (among 17000 other things).

How did you get into insurance and into this role?

My entire family is in insurance. My Dad owned brokerages and now works in group sales. My mom is a Senior Underwriter and my brother is a producer. 

What is a piece of advice you would give your 15-year-old self?

You actually get to marry the guy who's name you scribble all over your notebook and he's everything you imagined and more, so don't worry about all those other boys- they don't matter. Also don't eat cheeseburgers for breakfast, lunch and dinner while pregnant with your first- really hard to go back. 

What do you love about your job?

The flexibility, the challenges and the trust they have in me. 

What is the hardest part of your role?

Change Management, people hate change. 

If you weren't a Director of Process Development what job would you love?

Interior decorator- hands down. 

What is the best thing you've done to advance in your career?

Working for Surex.

Who is someone you admire? and why?

My Mother. These past few weeks being home during a pandemic, working full time, while trying to home-school and deal with the kids alone, has been eye opening. My Mom was a single mother; I was in competitive dance and my brother was playing hockey at a high level. She worked full time, fed us and somehow kept us alive. She always put our needs first and gave me my work ethic that got me to where I am today. 

Fun Fact about you:

I am taking night courses for Change Management, planning a big move to another city and opening a youth camp- life is busy!