Tom MacRae
Hi, I'm Tom!
I love living in Burlington, as it lies between Lake Ontario and the Niagara Escarpment. I enjoy summer festivals in the city, including Canada's Largest Ribfest, and the Burlington Sound of Music Festival which also attracts many visitors. In my spare time, I enjoy playing hockey in the winter and baseball in the summer.
I was trying to get an insurance quote for my home. I called Surex company to get a suitable quote. Mr. Thomas Macrae handled my case and provided me a quote which is suitable to my financial situation. I really appreciate the way he was explaining about the policy patiently and in a timely manner. All my questions were answered clearly and I am fully satisfied with having business with Surex.
Thomas Macrae!!! I cannot say enough good things about this broker.
Switching insurance companies can be super stressful, especially when your current provider is messing around. It can feel like a scam!
I was frantic and exhausted after looking for days, and going back and forth with multiple providers. Finally, Google brought me to Surex and within minutes of completing a quote online I was connected with Thomas. We reviewed my needs over the phone, I signed via Docusign while he patiently waited, and within an hour I had my pink slip in my email. CAA was the best offer.
Fast forward 3 months and I am getting crap service from my current provider with a massive increase to my home policy. I decided to reach out to Thomas.
Within 13 mins I had my documents signed and completed. I was able to bundle with CAA. He even recommended a CAA membership to maximize the discounts available to me, which did nothing for him and turned out to be a huge benefit for me!
Between auto and home insurance set up, my questions are answered via email within minutes. No exaggerations! No inquiry is too small and no headache!
Thank you Thomas!
My broker (Thomas) found home and car insurance coverage that is equivalent to or better than I had with an insurer I'd been using for decades, at a fraction of the cost. I've been with Surex more than a year now and they continue to be responsive to my questions and requests. Recommended.
Tom was extremely helpful and we are extremely happy with the policy.
Excellent support from the insurance advisor Mr. Thomas MacRae to renew and get a good deal for the insurance policy, prompt reply to my emails and contact me by the phone, quick response to sign the docs online. Well done!. Thanks a lot.
Tom realized my financial position and did what he could to give me the best options for insurance.... I am covered and on the road! Thanks for being awesome!
I have a great experience with Macrae Thomas. Best Best
fast and efficient
Very quick and prompt in replies
Surex insurance tips & advice
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During Canadian winters, blocked vents from snow can cause deadly carbon monoxide buildup—regularly check furnace, water heater, dryer, and chimney vents to ensure they’re clear.
General liability covers physical risks, while professional liability protects against financial losses from services or advice—both essential for complete business protection.
