Jennifer De Paola
Hi, I'm Jennifer!
I enjoy spending time with my family, reading, and shopping.
I dealt with Jennifer De Paola and she was upfront and honest. She walked me through the entire process and what to expect. She explained all the options and answered all (and there were many) questions about the pros and cons about the optional jnsurance coverages. She even contacted me with updates on a policy adjustment before I received it in the mail. She broke down the initial larger payment, due to the time of year my switch was taking over (Jan 5/26) She was able to save me $800 a year between home and car!!
My customer service rep Jennifer DePaola was amazing. I had an excellent experience and wanted to take a moment to recognize the outstanding customer service I received. From the moment I reached out, the she was professional, friendly, and genuinely focused on helping me.
She took the time to listen to my questions, explained everything clearly, and made sure I felt comfortable with the entire process. It’s rare these days to find a company that combines efficiency with such a personal and attentive approach.
What stood out the most was her willingness to go the extra mile to make sure everything was handled properly. The level of care and attention to detail really made a difference and left a lasting impression.
Overall, I’m extremely satisfied with the experience and would highly recommend them to anyone looking for reliable service and a team that truly values their customers. Thank you for the fantastic support!
Jennifer De Paola secured a new, more affordable insurance policy for me the very day I needed it from start to finish. New pink slip in hand by day’s end (and it was a Friday)!
Jennifer acted in a timely and determined matter ticking off all of my needs. I couldn’t be happier with her performance and attitude as my insurance agent.
Jennifer is amazing, she took the time to explain things to me and was very professional !!!
Jennifer was awesome
I was shopping around for home and auto insurance for long time and I was lucky to get Jennifer as my agent.
She was very prompt and professional helping me to find the best alternative for my insurance needs, providing an exceptional service from the very beginning.
She was incredibly supportive and responsive, always available to address any questions or concerns I had.
I highly recommend Jennifer and Surex to anyone seeking a reliable and personalized insurance policy.
What can I say?
Jennifer is the best even after dealing with my horrible attitude due to a stressful day at work, she took the time to help me get an amazing rate and explained my policy from beginning to end. She truly deserves a raise. Thank you so much Jennifer for everything you did for me today.
Jennifer de Paola provided the product that I needed in a timely, efficient, and professional manner. She is very thorough and provides guidance, so that the suitable product is given to the customer.
I recommend you reach out to her for your insurance needs, as she is very knowledgeable.
Jennifer was super helpful- went above and beyond to help with my last minute car insurance needs! I will definitely recommend.
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