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Travelers Canada

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Surex represents over 10 of Canada’s top insurance companies, the Travelers Insurance Company is one of them. When you start a quote with us you will be able to review all the matched carriers at once and you then can select the price and coverage that best suits you.

Travelers Insurance Company

Whether you need a basic auto insurance policy or a top-of-the-line home insurance policy, you can rely on the experienced team at Travelers Insurance. The team at Travelers Insurance is committed to your safety by providing quality coverages, claim services and risk control resources to policyholders across the country.

Travelers Insurance is one of the most respected insurance providers in Canada and has over 100 years of hands-on experience. Travelers Insurance's expertise and wide range of insurance products make them one of the top choices for policyholders and businesses in Canada.

What separates Travelers Insurance from other insurance companies in Canada?

Travelers Insurance isn't just a good company; they're one of the top-rated providers in the country! Here are a few of the reasons why Travelers Insurance is among the top-rated insurers in Canada:

A unique history

The Travelers Insurance Company has deep roots in the North American insurance industry. As the name implies, Travelers Insurance started as a small travel insurance company in Canada (primarily for railroad travellers). Since its introduction to the industry, Travelers Insurance has expanded from a basic travel insurance provider into one of the largest insurers in the nation.

insuranceThe Travelers Indemnity Company

For those that don't know, the Travelers Insurance Company of Canada is a part of the Travelers Indemnity Company in Canada. The Travelers Indemnity Company also includes The Dominion of Canada General Insurance Company and the St. Paul Fire and Marine Insurance Company (Canada Branch). Here's a quick look at the Travelers companies:

The Dominion of Canada General Insurance Company

The Dominion of Canada General Insurance Company ( also referred to as the Dominion) was started in 1887 in offices across Canada, including the head office in Toronto, Ontario. The Dominion of Canada General Insurance Company was acquired by the Travelers Insurance Companies.

St. Paul Fire and Marine Insurance Company (Canada Branch)

The St. Paul Fire and Marine Insurance Company (Canada Branch) was started in 1928 in Canada. In 2009, the St. Paul Fire and Marine Insurance Company merged their casualty and surety operations with the Travelers Guarantee Company of Canada, leading to the creation of Travelers Canada.

Canada-wide support for policyholders and businesses

Whether you live out west in beautiful British Columbia or a small city in the Maritimes, you know you'll get the support you need from the team at Travelers Insurance. Proving Canadians with reliable insurance has been one of Travelers Canada's top priorities for over 100 years! Contact one of our Surex insurance advisors (our term for brokers) if you'd like to join in on the savings!

Canada's underwriting, claim and risk control specialists

One of the primary things that sets Travelers Canada apart from other companies in the Canadian insurance industry is their expertise in underwriting, claims services and risk control. Traveler's specialists work incredibly hard to analyze data and measure results, all in hopes of bringing Canadians like you, the best insurance possible. So if you're looking for a claim professional, look no further than Travelers Insurance.

Offers insurance for a variety of vehicles

Are you the type of driver that likes to stand out from the crowd? Then you may have a unique car or two in your collection. Thankfully, Travelers Canada offers a variety of auto insurance products for a variety of vehicles, including:

  • Passenger vehicles (cars, trucks, etc.)
  • Motorcycles
  • Motorhomes (recreational use only)
  • Recreational vehicles (snowmobiles, ATV, personal-use utility, etc.)
  • Classic cars (15 years old or more)
  • Antique show cars (30 years old in Alberta and 25 years old throughout the rest of Canada)

Speak with your Surex insurance advisor to get a car insurance quote from Travelers Insurance.

carsReliable insurance for Canadian businesses

Travelers Canada may be known for their personal insurance, but they also offer a wide range of business insurance-related products as well.

No matter how big or small your business may be, there's no denying that a quality business insurance policy will help you stay protected and give you confidence. Travelers Canada can help you find exactly what you need for your business, regardless of its size or the industry.

About the Travelers Insurance Company

Here is some useful information about the Travelers Insurance Company:

Headquarters: Toronto, Ontario

Company website:

Number of employees in Canada: 1,400 employees in Toronto, Ottawa, Vancouver, Calgary and Montreal

Key people: Heather Masterson, President and CEO, Doug Hogan, Chief Financial Officer, Scott Gill, Chief Operating Officer

Areas served: Personal auto insurance in Ontario, Alberta, New Brunswick, Nova Scotia, Newfoundland and Labrador, Prince Edward Island, Nunavut, Yukon and Northwest Territories. Personal home insurance in British Columbia, Ontario, Alberta, New Brunswick, Nova Scotia, Newfoundland and Labrador, Prince Edward Island, Nunavut, Yukon and Northwest Territories.

Travelers companies (subsidiaries): The Dominion of Canada General Insurance Company and the St. Paul Fire and Marine Insurance Company (Canada Branch)

Types of coverages that Travelers Insurance offers in Canada

Are you thinking about teaming up with the experts at Travelers Insurance? Here's a list of the types of insurance that they have to offer:

Car insurance from Travelers Canada

Travelers Insurance offers the following types of car insurance in Canada:

Third-party liability (bodily injury and property damage)

Auto accident benefits

Uninsured automobile coverage

Collision coverage

Comprehensive coverage

Loss of use coverage

Direct compensation for property damage

carsHome insurance from Travelers Canada

Travelers Insurance also offers the following types of home insurance in Canada:

Liability coverage

Additional living expenses

Personal property

Dwelling and other structures

Sewer back-up and surface water coverage

earthquake coverage (with territorial limits)

Flood, ground water and buried utility line coverage

Home business coverage

You can also speak to your Surex insurance advisor if you'd like to learn about Travelers' condo, tenant and landlord insurance options.

Travelers Canada

Misc. insurance from Travelers Canada

Travelers Insurance is best known for its home and auto insurance coverages, but they also offer a handful of miscellaneous types of insurance, including the following:

Boat insurance

Group insurance

Vacation trailer insurance

Insurance coverage for jewellery and high-value items

Personal umbrella liability insurance

insuranceBusiness insurance from Travelers Canada

You can have confidence in the team at Travelers Insurance if you need one of the following types of insurance for your business:

Business and professional services insurance

Construction and contractors insurance

Oil and gas insurance

Commercial real estate insurance

Wholesale and distribution insurance

Retail insurance

Manufacturing insurance

Hospitality insurance

Ocean marine insurance

Technology insurance

How to submit an insurance claim with Travelers Insurance

If you've never filed an insurance claim before, the process may seem a little intimidating at first. Thankfully, the team at Travelers Canada has made it incredibly easy for their customers to submit a claim. All you need to do is follow Travelers' five-step process:

Step #1 — Contact the Travelers Canada claims team or your insurance broker

If you need to submit a claim with Travelers Canada, the first thing that you should do is contact their claims team. You can contact their team by calling 800-661-5522. Make sure that you have the following information ready before you call:

  • Police report
  • Necessary information of all parties involved (names, contact information, insurance information, etc.)
  • Witness information
  • Photos of the scene and the damage (if possible)

Step #2 — Wait until your insurance adjustor contacts you

Your claim adjuster will contact you to confirm all of the necessary details relating to your claim. Your claim adjuster will also allow you to ask any questions you may have about the remainder of the process.

Step #3 — Complete the necessary forms

Afterward, you'll receive a letter from the Travelers Canada team that includes important information about the remainder of the process and forms that you'll need to fill out. Generally, the sooner you fill out and return the forms, the sooner the Travelers Canada team will be able to assess your claim.

Step #4 — Travelers Canada determines the cost of the repairs and the value of your property/car

For auto insurance claims, you'll need to take your vehicle to a Travelers Canada-approved auto repair facility. Doing this will ensure that you don't need to get any additional estimates.

For home insurance claims, all you need to do is protect your property from further damage and work closely with your insurance adjuster.

Travelers Canada

Step #5 — Travelers Canada pays your settlement

For auto insurance settlements, you'll work with the approved auto repair facility to repair your vehicle and (if it's included in your policy) set up a rental car. You then have the option to:

  • Get paid directly from Travelers Canada
  • Have Travelers Canada pay the auto repair facility
  • Have Travelers Canada issue a co-payable cheque

Once the repairs have been made, you've completed the claim process for your car.

For home insurance settlements, your insurance adjuster will help you quantify the damages. Travelers Insurance will then issue a check for the repairs.

Once you've received your money, you've officially wrapped up the claim process for your home.

Want to learn more about Travelers Insurance?

If you'd like to learn more about how Travelers Insurance helps customers, or any of our reputable partners, don't hesitate to contact one of our Surex advisors (our preferred term for broker). Our experienced advisors are always ready to share their expertise, address your questions, comments and concerns about insurance protection.

At Surex, we understand how important variety is — that's why we work with over ten of the top providers in the nation. Comparing quotes from a wide range of insurers makes it easier for Canadians like yourself to find the perfect protection for you and your family.

Call or visit our website to receive a collection of quality quotes from our insurance advisors in ten minutes or less! While chatting with your advisor, be sure to ask about the various benefits of bundling your policies with one of our insurers, like Travelers Insurance!

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